Complaints

We take complaints about our coverage and our conduct seriously, and we answer them on the record of the article itself wherever the article is concerned.

How to complain

Use the contact form. Choose "Correction" as the subject for a factual error, and "Other" for any other complaint. Tell us which article you mean, what you believe is wrong or unfair, and what evidence supports your view.

What happens next

Every complaint is read and checked against our sources. Material errors of fact are corrected openly and quickly, with a dated correction note on the article, under our corrections policy; a defended error costs everything. Where a complaint raises conduct rather than fact, the publication reviews it against our editorial standards and replies where a reply address was given.

What complaints cannot do

A complaint does not remove accurate reporting. Copyright removal requests follow the separate process on our copyright and takedowns page.